During a refurbishment of her boyfriend’s home Chrissie found it was impossible to find white home-wares in national retailers that were both affordable and good quality. After extensive market research she found that white bed linen, table covers, towels and china, were generally either poor quality and cheap or luxury items that were too expensive for the majority of consumers.
Chrissie launched The White Company as a mail order business in 1993 with the aim of providing excellent quality white products at an affordable price. She left her job as a beauty journalist on Harpers & Queen and started to build the business from scratch.
“We want it go be a great experience the minute you walk through the door. To be inspiring and exciting, inviting and welcoming, yet calm and serene. Some of our customers actually tell us they love it so much they often pop in just to calm down if they are having a bad day! We want it to be somewhere you love to spend time in, a bit like home really and somewhere you know you can trust the quality, advice and service.”